Roblox Error Code 267: What It Means and What to Do

Roblox error code 267 means the creator of that game banned your account from it. Roblox’s help center is explicit: the ban is issued by the experience creator, not by Roblox, and you can still play every other game on the platform.

What does the error 267 message say?

The screen tells you that you were banned from the experience. Many games add the reason and the length of the ban to the message.

What causes Roblox error code 267?

Error code 267 has 3 common causes:

• The game’s creator or moderators banned you for breaking the game’s rules or Roblox’s Community Standards inside it.
• The game’s anti-cheat system flagged your account.
• In older games, a script that kicks players can also show code 267 with a kick message.

How to fix Roblox error code 267

Try these 4 fixes in order, and test after each one:

1. Read the ban message; it often says why and for how long.
2. If the ban is temporary, wait it out, then rejoin.
3. If you think the ban is a mistake, contact the game’s creator. Most games link a group, a community server or social profiles on their page.
4. Do not create a new account to get around the ban; that can turn a game ban into a Roblox moderation action.

Frequently asked questions

Can Roblox Support remove error 267?

No. Roblox Support cannot remove bans issued by experience creators and cannot contact creators for you. Only the game’s creator can lift it.

Can I get my Robux back after a game ban?

No. Roblox notes that creators cannot give Robux or money refunds for purchases made on the platform.

See every other code in our Roblox error codes guide.